ACCORDING TO THE LAW OF THE RF OF 02/07/1992 N 2300-1 (REV. 07/03/2016) “ON PROTECTION OF CONSUMER RIGHTS” ARTICLE 25. YOU CAN EXCHANGE GOODS OF PROPER QUALITY IF:
- THE PRODUCT WAS NOT IN USE
- THE ORIGINAL PACKING OF THE GOODS IS SAVED, THE SEALS AND FACTORY LABELS ARE NOT BROKEN
- THERE ARE CHECKS AND OTHER DOCUMENTS CONFIRMING THE PAYMENT OF THE GOODS
- THE TIME FROM THE MOMENT OF PURCHASE HAS NOT EXCEEDED 14 CALENDAR DAYS
- UNDERWEAR AND SOCKS ARE NOT EXCHANGE OR RETURNED
HOW TO EXCHANGE GOODS:
LOGISTICS COSTS ARE NOT COMPENSATED, DELIVERY COSTS LAY ON THE BUYER.
- CALL CUSTOMER SUPPORT PHONE 8 (499) 686-05-91 OR WRITE A LETTER TO REFUND@NIKIFILINI.COM
- THINGS SHOULD BE SENDED TO THE RETURN ADDRESS (SENT AT THE CLIENT’S REQUEST) BY ATTACHING A RELATED LETTER
- PARCEL MUST BE SENT WITHOUT CASH
Refunds of the transferred funds are made to your bank account within 5-30 business days (the period depends on the Bank that issued your bank card).
