Questions and answers

How to choose the size?

To select a size, use the button “size table” in the product card. Some products do not have a size chart, in this case, the size of the item coincides with the international classification.
When choosing a sweatshirt, it should be borne in mind that this category of goods has a unisex size range and does not coincide with the usual one. As a rule, guys buy a size in size, and a sweatshirt is suitable for girls one size smaller than usual.

Is it possible to pay for the order upon receipt?

At the moment we are working on full prepayment. In some cases, payment for the delivery service is possible upon receipt.

The size did not fit me, can I exchange it?

Yes, of course, to arrange an exchange, write to us at [email protected] or call on T. 8 (499) 686-05-91. Our managers will help you arrange an exchange.
The transport costs of the exchange are the responsibility of the buyer. An exception is the factory defect of the product.

How can I track my order?

If your order was sent by BOXBERRY, then to track the order, follow the link BOXBERRY.RU
If your order was sent by Russian Post, then to track your order, follow the link POCHTA.RU
To track a shipment, you need to know the tracking number of the shipment. If you do not know your track number, then write to us at [email protected] or call T. 8 (499) 686-05-91.